Contact Us

Need more help deciding if TravelSIM® is right for you?

Chat online with us right now by clicking the Chat/Support in the bottom right corner of this screen. Our customer support team are here to answers any questions 7 days a week.

ALERT: Coronavirus causes reduced customer support hours 

We regret to inform you that due to the impact of the Coronavirus (COVID-19), we will be reducing the opening hours of our contact centre for the next 1-3 months.TravelSIM customer support office hours will be:

Monday to Friday: 7am - 7pm AEST

Saturday: Closed

Sunday: Closed

For 14 years we have maintained a 24/7 , 365 day Australian based contact centre. Whilst most other companies moved their contact centre off-shore in response to higher wages and costs, we kept ours in Australia and we are very proud of this and the support we provide to our customers.We request your understanding whilst we weather the impact of COVID-19 and we thank you for your support.


Within Australia
1300 8
51 676 (freecall)

Within Australia on a non-TravelSIM® service. 

Our Australian-based contact centre is available between 7am - 5pm AEST, Monday - Friday and happy to help you with any enquiry.

Outside of Australia
+61 2 8668 7500 

 Head Office

Office Address

1B, 2019 Gold Coast Highway
Miami QLD 4220

Mail Address

PO Box 1451
Burleigh Heads QLD 4220

SMS Support

Send a message to +61 400 417 464 and we'll get back to you as soon as possible!

 Online Enquiry

Please click the chat/support button located in the bottom right hand corner of this screen.